Updates to Streamline Your Ordering Experience
Effective Monday 7 April 2025
We are making changes to our ordering policy to enhance efficiency, reduce costs, and ensure a smoother experience for you. These updates will help simplify your purchasing process while improving stock availability and delivery times.
What’s Changing?
Minimum Order Value:
To continue delivering this best service, all orders for Lubrication Engineering and DropsA Australia products will now require a minimum order value of $200 (ex GST) (excluding freight).
Minimum Order Quantity:
To improve packaging efficiency and reduce waste, Lubrication Engineers grease tubes, cans and bottles will now be available in box quantities only. If you currently order above a box quantity, please ensure your order is in multiples of the designated box size for orders from 7 April 2025.
- Example: If you previously ordered 45 tubes of Almatek Mine & Quarry Grease LE1233, which is packaged in boxes of 10, you will now need to adjust your order to either 40 or 50 tubes.
How This Benefits You
- Less administration, more efficiency – larger orders mean fewer transactions, saving you time and reducing shipping costs.
- Simplified stock management – ordering in standard box sizes helps you manage inventory more effectively.
- More reliable supply – consistent order quantities improve planning, ensuring the right products are readily available when you need them.
We appreciate your continued support and are here to assist. If you have any questions, please contact our customer service team at +61 2 9636 5655.